Returns & Refunds
We want you to love your new home additions, but if a piece isn't quite right, we offer a straightforward 30-day return policy for your peace of mind. Simply ensure the furniture is in its original packaging and unassembled to qualify for a full refund.
Initiate Your Return
Contact our customer support team via email or our online portal with your order number and the reason for your return.
Prepare the Item
Carefully repack your furniture in its original boxes, ensuring all components and hardware are included for safe transit.
Schedule Collection
For large furniture items, our specialist two-man delivery team will contact you to arrange a convenient collection time from your home.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing